Dim sum hunting. We were supposed to go to Royal China at raffles hotel for dimsum but we woke up too late and it was fully booked so we went to our second alternative – taste paradise at ION. The food was good, but the service was horrid.
May i complain for once ? We arrived at 2pm exactly as we have reserved a table at 2pm. However, despite the reservation made we still had to wait for 10-15mins , and the worst part was that the last order was at 2.30pm. That really drove me mad. That means we couldnt even add extra orders if we wanted more. Also, even though reservation was made, no small table was available for 3 people, so they made us sit at this huge round table for 12 people which was really weird. Its hard to get the staff to take orders, they were often blind to our hand signals. Only one older female staff treated us well by trying her best to help us order an extra dish despite the last order time was over. We have not even finished eating, a staff (or with higher position) came and impolitely told us ‘pay the bills.’ without a please or whatever. Is she afraid that we don’t have money or what?! While we split the cost and paid by cash she looked really impatient and when we paid her, she just grab the money and left without a word of thanks. Shockingly rude !
I promise i wont complain anymore haha. I wouldnt want to turn my blog into a complaining platform. I am usually pretty tolerant towards poor customer service, but not this time round mainly because the food was expensive too i guess.
This entry was posted in Uncategorized
. Bookmark the permalink